1. Home
  2. Microsoft 365 (previously Office 365)
  3. Email
  4. Reset forgotten edumail password
  1. Home
  2. Staff
  3. Email
  4. Reset forgotten edumail password
  1. Home
  2. Staff
  3. Reset forgotten edumail password

Reset forgotten edumail password

To reset your forgotten password, you can do it yourself without needing IT’s assistance.

IT will not be able to assist until you have tried to reset it yourself

Please go to the following link


Please note, if you get IT or HR to reset your password, you will need to reset it yourself within 24 hours and also set up your secret questions and answers again

The Department’s Password Policy provides increased security through the use of complex passwords, with at least 7 characters. A complex password is more difficult to guess than a simple password and offers better protection for personal and Departmental information. Your password must:

  • contain between 7 and 32 characters
  • contain at least one character from at least three of the following sets:
    • uppercase letters (A-Z)
    • lowercase letters (a-z)
    • numerals (0-9)
    • special characters such as ()~`#$*&@^
  • not contain your eduMail UserID, first name, or last name

As an added security measure, your password is valid for 126 days and you will receive a reminder to change it 14 days before it expires.

For more information about password best practice, see: Password Best Practice.

For more information about the Password Policy, see: Password Policy.

For more information about the ICT Security Policy, see: ICT Security Policy.

Updated on January 16, 2024

Was this article helpful?

Related Articles

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support
WordPress Appliance - Powered by TurnKey Linux