• Projector Issues

    No video If there is no video on the projector, do the following Press Windows P on the keyboard and select duplicate. If there is still no image, remove the cable, check it for damage (bent or missing pins) and plug it in again. If there is still an issue,…

  • MESC Microsoft Authenticator

    New security regulations require us to use an Authenticator app to sign in to sensitive accounts. Please note that you will need to use your phone to sign in Please download the Microsoft Authenticator app by following the link below when you sign in for the first time, you will…

  • Zscaler sign in for Staff

    On the lower right side of your screen, click on the ^ (up arrow) Right click on the grey icon as follows and click on “open Zscaler” Sign in with your Department @education email address Click on yes to remember your sign in. On Zscaler, you can now browse the…

  • Registering for MFA (Multifactor Authentication)

    I need Microsoft Authenticator To start, Open a new “InPrivate” window in your browser, copy the following link and paste it https://myaccount.microsoft.com Note – you may be asked for your DE email and password. Please provide this Click on ‘Update Info‘. Click on ‘Add Method‘. Click on ‘Authenticator App‘. STOP…

  • School URL access or block request

    Raising the service request in DE Services PortalThis guide shows you how to raise a service request to change the access to a website or application URL. The ‘School URL access or block request’ service request is newly created as part of the changeover of DE filtering providers. Some gathering…

  • Find lost papercut printing code

    If you have forgotten your papercut 4 digit code, you can easily find it without having to call or email IT. 1. please go to http://8102ps01:9191/user 2. sign in with your MESC details 3. on the first page, click on [show] under CARD/ID, and it will show you your PIN please do…

  • Reset forgotten edumail password

    To reset your forgotten password, you can do it yourself without needing IT’s assistance. IT will not be able to assist until you have tried to reset it yourself Please go to the following link http://edupasspasswordreset.education.vic.gov.au/ Please note, if you get IT or HR to reset your password, you will…

  • Windows 11 initial setup

    When you first get your computer, turn it on and let it complete its initial boot stage until you get to the country and region section. Please make sure to select Australia and not United States as this will change measurements and language to Australian English not American English. On…

  • Google Sketchup

    Google Sketchup is no longer a downloadable application and is web based. Open your web browser and go to 3D Design Software | 3D Modeling on the Web | SketchUp At the top right, click on Sign in Click on “sign in with Google” Sign in with your @schools.vic.edu.au email…

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