• Logging a Maintenance Request

    For staff wishing to log a maintenance request for Buildings and Grounds, please follow the steps below. We have moved from logging your maintenance requests via email to using Issue Tracker in Compass. Issue Tracker enables us to log, track and action issues that occur within the school. It allows…

  • Installing software on a Windows 10 device

    We use Software Center to deploy a range of applications for Windows 10 on both school owned devices and student BYOD devices. To install an application available in Software Center: 1. Open the Start Menu and type Software Center. 2. Select the application you wish to install. 3. Select Install…

  • Learning Task Problems and Fixes

    The article contains some quick fixes for common issues that teacher’s may have using Learning Tasks. Problem: Students submit work and it appears as not yet received. If you have noticed that there are students that have submitted work for a Compass Learning Task but it still shows up as…

  • Breakout rooms in Microsoft Teams

    You can use Microsoft Teams to run group sessions alongside your main class session. This is a fantastic way to allow you to facilitate group work with your students in a virtual environment. This YouTube video guides you through how to do this.

  • Uploading and Sharing a ClickView video

    If you have developed your own video content, you can use ClickView to upload it to your own personal Workspace and then share it within the school. To learn how to do this, please follow the steps below. Upload a video to ClickView 1. Goto https://online.clickview.com.au/ and login using your…

  • DET email migration troubleshooting

    If you are having issues accessing your education department email after the migration please follow the steps below to resolve this. Cannot log into DET email account in Outlook 1. If you see the following screen in Outlook, please select sign in with another account.  Then type in your new…

  • Setting up Department of Education email on Outlook

    To set up your Education Department email (formerly edumail) on Outlook, please follow the steps below. If you do not know your Department of Education password, you will need to let us know by logging a job. 1. Open Outlook on your computer and select the File from the ribbon….

  • Setting up Education Department email on iPad/iPhone

    To set up your Education Department email (formerly edumail) on your iPad/iPhone, please follow the steps below. If you do not know your Department of Education password, you will need to let us know by logging a job. 1. Open Settings on the iPad/iPhone, navigate to Passwords and Accounts, then…

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